Nest - Delivery Information
FREE delivery for orders over £30.00
Standard Delivery £1.95
Your order will be despatched via Royal Mail on the next working day after placing your order. The delivery method (Large Letter, Small Parcel) is chosen dependant on the size, weight and value of the order. If your order is over a certain value, a signature will be required.
Express Next Working Day (Monday to Friday) £7.50
Orders placed before 14.00 on a working day (Monday to Friday), will be delivered on the next working day via Royal Mail Express Next Working Day by 13.00 Service.
Orders placed before 14.00 on a Friday will be delivered on the Monday (or on the Tuesday if Monday is a Bank Holiday). Orders placed after 14.00 on a Friday will be dispatched on the Monday for delivery on the Tuesday. A signature will be required for any order sent using the Express Service. Certain UK Postcodes are subject to different timescales (as determined by Royal Mail) and maybe exempt from Next Working Day Delivery. See 'Exemptions' below.
Express Saturday Delivery (Saturday Only) £11.50
Orders may be placed up to 14.00 on Friday for delivery by 13.00 on the Saturday (Please select the Saturday Delivery option). A signature will be required for any order sent using the Express Service. Certain UK Postcodes are subject to different timescales (as determined by Royal Mail) and maybe exempt from Next Working Day Delivery. See 'Exemptions' below.
International Delivery Europe £12.50 USA & Canada £19.50
We deliver to most countries in the world within 15 working days. The delivery charge will be calculated according to the size and weight and will be despatched via Royal Mail Airmail or by Parcel Force. Orders sent to The Channel Islands or outside the EU will have the VAT removed automatically.
We will update our site with the last posting dates to receive your order before Christmas.
Non-EU Delivery, Taxes and Duties All orders over 2kg to be shipped outside of the EU, may be subject to additional charges depending on the volumetric weight of the parcel. Please note, none of our delivery charges include local Taxes or Duties and the recipient is responsible for these, if applicable.
We will contact you to request payment for these extra charges.
Please note we cannot deliver to PO Box addresses.
BFPO (British Forces Post Office)
See BFPO Delivery & Ordering Information Please Note: Working Days are Monday to Friday (excluding Bank Holidays)
At the "Basket" stage please select either 'BFPO-EU' or 'BFPO-Outside EU' from the drop-down list of countries. In the Delivery Details, please enter your BFPO address using the new BFPO Postcode (for example BFPO 61 is now BF1 2AY) .
You will need to enter the address yourself as our automated Address Finder does not list BFPO locations.
If you do not know your new BFPO Postcode, please CLICK HERE (SS to put the link here) to find out.
The following is an example BFPO address:
12345678 LCPL B Jones B Company 1 Loamshire Regt BF1 2AY
(You do NOT need to enter the name of the Town but you will need to enter one line of the address in this box as it is a mandatory field)
Please ensure that the Delivery Country is set to either BFPO-EU or BFPO-Outside EU.
VAT will automatically be removed from orders going to BFPO- Outside EU addresses.
We can issue a VAT refund for an order despatched to a BFPO address within the EU but UK VAT legislation requires us to obtain a 'certificate of entitlement' confirming that the items have been despatched to, and received by, a qualifying body or person as set out in paragraph 14.4 of HM Revenue & Customs Notice 725 dated January 2014.
We will accept a copy of the order receipt which was despatched with the item(s), signed and stamped by the head or acting head of the embassy, high commission, consulate, visiting force contingent or international organisation, with evidence of the official status of the signatory.
More Information About Deliveries
- Free Delivery Over £30 applies to all UK orders up to 2kg weight.
- Order before 14.00pm for Next Working Day Delivery. This only applies to Mainland UK postcodes (excluding Scottish Highlands and all UK Islands - see expemptions below) Please note, delivery times are from Date of Despatch rather than Date of Order and Orders are typically despatched within 48 hours from order.
- Working days are Monday to Friday - excluding Bank Holidays.
- Orders over 10kg in weight going to Northern Ireland or Scottish Highlands & Islands may be subject to additional postage costs.
- Next Working Day - If you place your order after 14.00 Friday your order will be despatched the next working day (Monday) for delivery on Tuesday
- If you place your order over a Bank Holiday weekend, your order will be despatched on the Tuesday for delivery on Wednesday
- Please note that during seasonal times there may be a slight delay in the despatch of your order.
- Some personalised items will be sent directly from the maker and the above information may not apply. Please check further information on the product page.
Next Working Day Exemptions
Next Working Day to the Channel Islands is not available on orders over 10kg (22lbs).
Next Working Day is not available to the following areas: Northern Ireland, Isle of Man, Isles of Scilly.
Please allow an extra day for delivery to the following postcodes: Scottish Highlands: AB36-38, AB55-56. FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50 Please allow 2-5 days for delivery to the following postcodes: Scottish Islands HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3 and BFPO Orders
For all enquiries, please contact us on email@example.com
Thank you very much for ordering with us.
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